When you order from sigurdottir.com, you agree to these terms. Please read them carefully before using the website or making a purchase. Your use of the website or placing an order indicates your acceptance of these terms.

• Privacy Policy

The seller assures the buyer that any information shared during the transaction will be kept confidential and will not be shared with any third parties.

• Confirmation of order

Your purchase on sigurdottir.com is confirmed only after Sigurdottir approves your order. Once your order is registered, you'll see the details on your screen, and we'll send you a confirmation email once the payment is confirmed.

• Pricing and currency

The website displays all prices in Icelandic Kronas (ISK). Prices are subject to change, and offers may be withdrawn at any time. The prices valid during the purchase process are those shown on the date when the customer places the order.

• Payment

Sigurdottir welcomes credit or debit card payments for orders via Rapyd. When using a credit or debit card, the order amount is promptly authorized, and the authorization is debited accordingly.

• Deliveries

We use Iceland Post for order deliveries, and our goal is to have orders delivered within Iceland within 4-7 business days from the confirmation of your order. Please keep in mind that delivery times are approximate and may take a bit longer during peak seasons, like Christmas, or for orders outside of Iceland. For all orders dispatched by Iceland Post, the terms of delivery, warranty, and transport set by Iceland Post apply to the product's delivery.  Sigurdottir holds no responsibility for lost shipments or damage during transit. If a product is lost or damaged from the moment it leaves Sigurdottir until it reaches the buyer, the responsibility for the damage lies with the buyer. If you opt to pick up your order, there is no delivery fee, and it must be collected within 14 days. Unclaimed orders will be refunded. 

• Return and exchange policy

Sigurdottir offers a 14-day return policy, allowing you to return items within 14 days from the date of receiving your order. The returned items must have their original labels, be unused, and in their original condition. Please package the returned items in the same way as when you received them, to the best extent possible.

• Notice of Defects

Sigurdottir meticulously examines each shipment before it reaches you. If, however, the items are incorrect, damaged, or defective upon arrival, please reach out to us at info@sigurdottir.com  and we will provide assistance.

• Refunds

If you cancel your order following these terms, you will be refunded the entire price you paid for the items, as well as any standard delivery charges. Please be aware that Sigurdottir is not obligated to refund additional costs if you opted for a delivery method other than the least expensive standard delivery offered.

• Liability

This website might include typographical errors, inaccuracies, or oversights, such as those regarding pricing, availability, and product information. We retain the right to cancel orders, rectify errors, inaccuracies, and oversights—even after an order is placed—and to modify or update information at any time without prior notice.

This agreement is governed by Icelandic law. Any disputes arising from it will be brought before the Reykjavik District Court. These terms are effective from December 1, 2023.

If you have any questions about these Terms and Conditions, please contact us at info@sigurdottir.com