FAQ
We offer the following options:
- Debit card
- Credit card
- Bank transfer
All payments are processed securely through Salt Pay.
How does card payment work?
- Enter your card details in Salt Pay’s secure system.
- The payment is processed instantly.
Is Salt Pay secure?
Yes, Salt Pay uses advanced technology to protect your information and ensure secure transactions.
How does a bank transfer work?
- Select bank transfer and you’ll receive our bank account details.
- Complete the transfer and include your order number as a reference.
- We will confirm your order once the payment has been received.
All our products are Icelandic design handmade in Bali, Indonesia, known for its rich artisanal traditions and skilled craftsmanship.
We use locally sourced Balinese fabric such as linen, rayon, viscose, silk and polyester to ensure the durability and comfort of our handmade products.
Our products undergo rigorous quality control measures at every stage of production. We work closely with skilled artisans to ensure that each item meets our standards.
At this time, we do not offer customization or personalization options. However, we are always open to feedback and may consider it in the future.
Care instructions are provided with each product. Generally, we recommend hand washing in cold water and air drying to maintain the quality of the handmade items.
- Our kimonos come in two length and are in one size that fits all beautifully
- The Aurora dresses are in two sizes small/medium and large/extra large
- You can see the measurements in product descriptions on our website
If you have specific questions about sizing, feel free to reach out to our customer support via info@sigurdottir.com
Yes, we ship our handmade products in Europe, USA and Canada. Shipping costs and delivery times vary, and you can find more information during the checkout process.
Sigurdottir offers a 14-day return policy, allowing you to return items within 14 days from the date of receiving your order. The returned items must have their original labels, be unused, and in their original condition. Please package the returned items in the same way as when you received them, to the best extent possible. If you want to return a product please contact us by email info@sigurdottir.com.
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on the website https://posturinn.is/en/individuals/receiving/track-shipment/.
Indeed, every piece is crafted by local women in Bali!
Discover countless ways to style our kimonos! Whether draped casually over jeans or leggings, embraced as comfortable loungewear or a luxurious bathrobe, or elegantly fastened with the included extra-long belt, you can also transform it into a sophisticated dress. Add heels and makeup to elevate the look, perfect for a stylish night on the town.
No, we do not. We locally source our fabrics, and the availability of the same materials can vary. Additionally, we intentionally limit the quantity of items in each pattern to ensure exclusivity. This way, you can revel in the uniqueness of your chosen piece.
Our fabric selection process is a dance with the rhythms of Indonesia. Our fabrics are limited edition as the unique unpredictability of Indonesia means we can't always source the same one again! But we celebrate this unpredictability as each fabric is special and unique.
Yes you can we can not always guarantee that we can get the same pattern or compensation of the material
“Sigurdottir" is an Icelandic surname derived from the combination of "Sigur," meaning Victory, and "Dottir," meaning daughter. In Iceland, surnames are based on the names of the child's mother or father. Therefore, "Sigurdottir" translates to "daughter of Sigur." This name was chosen as a tribute to our mothers, aligning with Icelandic naming traditions. Rut's beloved late mother was named Sigurbjorg, and through our company name, we honor both Icelandic heritage and the memories of our mothers who are no longer with us. "Sigurdottir" holds profound significance for us, symbolizing a powerful connection to tradition and a heartfelt remembrance of our mothers.
Absolutely, we not only meet but exceed the average salary in Bali. We take pride in offering meaningful employment opportunities for women, aiming to empower them through our work.
- The best way to contact us is by email info@sigurdottir.com and social media
- We are on Facebook (https://www.facebook.com/sigurdottir ) and Instagram (https://www.instagram.com/sigur_dottir/)
The owners of Sigurdottir are two Icelandic longtime friends Rut and Ransy. You can read more about us in “Our story” on the website